First, allow me to apologize for the delay in getting the invoicing issues completed. However, we have narrowed down the problem with recurring invoices and as such we need to rework the invoicing model. Until that is fixed, please do not edit recurring invoices. This includes adding a new student to the list, changing a… Read more »
Studio Helper has a new survey! As always, Studio Helper is interested in your feedback. We strive to make Studio Helper as user friendly as possible and we want our customers happy. Please take a moment of your time and complete the survey by following the link below. Thank you for participating! https://www.surveymonkey.com/s/X82ZK8Z
It is wonderful to have the cold winter behind us and to look forward to warmer weather including a sense of rebirth in the air! We have had a lot of compliments about how lightning fast Studio Helper is. That is wonderful news that at the end of the day, through the rough spots, the… Read more »
Apple has made some changes that has directly affected the way you can download or export from SH. Please read the following links on how to download from Safari https://discussions.apple.com/thread/3659597?start=0&tstart=0 support.apple.com/kb/TA24293
March winds bring April Showers! March winds were a little rough the latter part of March but April is going to be a great time at Studio Helper! Our team continues to improve Studio Helper. The recent upgrade in March included a new framework and bigger servers. This will increase the loading times for the… Read more »
Hello, this is Cathy, the Senior Support Specialist for Studio Helper. I wanted to take a moment and send a thank you for your patience, understanding and help this week since the upgrade. I know it has been difficult this week and we couldn’t have completed the fixed we did without your help! Please know… Read more »
The recent upgrade is complete, however, there are a few glitches to work through. As a precautionary measure and to help you in you in continuing your work, please clear your cache and cookies, log off and then back on to see if your issue continues. This helps in clearing out history from the old… Read more »
Our Studio Helper Servers will be offline on Sunday Morning, March 17th, from 2 a.m. – 6 a.m. Eastern Daylight Time so we can continue to perform a major upgrade for our software. We apologize in advance for any inconvenience.
Our Studio Helper Servers will be offline on Sunday Morning, March 10th, from 2 a.m. – 6 a.m. Eastern Standard Time so we can perform a major upgrade for our software. We apologize in advance for any inconvenience.
December is here with the Winter Break drawing near. Now is the time to start thinking about the festivities and recitals before winter break. The new year is less than one month away. We have allocated all of our programming resources this month in upgrading Studio Helper’s underlying framework to increase speed and reliability, and… Read more »