Handling Scheduling When We Are All VERY Busy :)

Handling Scheduling When We Are All VERY Busy :)

scheduleAlmost nobody likes a deadline, but sometimes, deadlines are the only way something gets done.

In pondering the subject of this blog entry, I decided to use an example from my own studio – and hope the strategies and thought-processes I have used will be helpful to you.  I would be interested in hearing your thoughts on the matter.

Scheduling is a convoluted mess at best, and a nightmare at worst, but it does not always have to be that way.  When juggling so many families, students, schedules, and conflicts, the teacher’s job is rarely (often never) just teaching.

How many times have you put off that deadline until last minute?  Or, how many times have you assumed the teacher or organization would make an exception for you, because your situation is so unique?  Many teachers spend hours coordinating the schedule and arranging time-frames so students are given the best possible scenario for their lessons.

This coming school-year, a few major changes are happening in my studio.  One such change… I am returning to school, possibly full-time, while continuing to teach.  I may also become very involved in the care of my nephew & niece, so my sister & brother-in-law can both work.  Teaching is my career, my livelihood, but I can make some sacrifices to help family and farther my own education.  While I would like to retain all my students, sadly some will just not be able to handle the changes I need to make.

Way back in April, I sent out a time sheet request of all 6 days (Monday through Saturday) for lesson times, asking students to indicate their top three time requests spread over at least two days.  In May, we finalized the summer schedule.  In August, we will be finalizing the school year schedule.  But, changes and conflicts occur.

How do you handle the last-minute changes when parents and students can no longer make their requested time and day?  What do you do if you discover you are unable to teach on a day you know is your student’s only option?  Hopefully the family is very understanding.  Hopefully you’re able to find them a new teacher who is able and willing to take them in as a student.  Hopefully your schedule fills up where needed and gives you space when it is necessary.

Here is the deadline schedule set in my studio…
May 1st = registration for summer (lessons June 21-August 25)
May 10th = last payment for school year tuition
June 10th = ½ payment for summer tuition
July 1st = registration for school year (lessons begin September 12th)
July 10th = ½ payment for summer tuition (remaining)
August 10th = ½ payment for September (counts as holding fee)
August 11th = school year schedule published to studio
September 10th = remaining payment for September
October 10th = begin normal monthly tuition payment schedule

Notes about Schedule:
So far, almost all the families have submitted their requests for the school year, and all but one or two different families have paid the remaining summer tuition.  Deadlines matter, and families who are respectful of my time constraints will be given the school-year lesson times they need.  In return, I do my best to make clear my expectations and communicate the schedule as soon as possible – because most people like to plan ahead.  Students on the waiting list are then offered the available times, and sadly, current students who procrastinated to make my studio life & education planning easier, may lose their opportunity to continue lessons.

As it turns out, teaching will only be able to happen Mondays, Tuesdays, and Thursdays.  Friday & Saturday lessons are out – and while the entire idea saddens me (I’ll be losing a couple students), I know I will be a healthier, happier, better prepared, more energized, and more focused teacher than if I spread myself, my time, my energy, my resources, and my family out a little over each day of the week.  Simpler is better, and I am certainly glad I set clear expectations, and that the families in the studio are prompt and flexible.  I hope to return the favor when needed.

How do you handle scheduling?  When do you start the process?  Do you keep the same schedules as the previous year?  Do you continue through the summer?  Do you have a free-for-all first-come, first-served system?  What has worked and what hasn’t?  Do you ever run into any problems in your studio as a result of the system you use?  How well would you say you are able to focus on teaching and leave the business side of lessons out of the lesson when possible?  Let’s share with one another, so we can all grow and learn as teachers, administrators, and schedulers.  🙂  The new school year will be upon us before we know it!

admin
4 Comments
  • Posted at 5:53 am, July 13, 2011

    We run the same schedule year round. Some stay, some go. How do you get your students to go along with paying for the whole summer, and why do you do it that way?

    what is thebenefit to you for creating a different summer schedule and school year schedule?

    JB

  • Posted at 11:38 pm, July 18, 2011

    Hi Jim,

    Thanks for the feedback! They don’t pay for the summer, or schedule the whole summer. I break lessons down, so they choose how many lessons to take and when. Lessons are offered from June 21st-August 25th (and they choose between 4 & 10 lessons) with a cascading rate per lesson… so more lessons are less per lesson. It encourages families to schedule more lessons, but I still have some sort of income when there are fewer. They pay for half the summer in June & half the summer in July. By August, they’re caught up and we’re focusing on the school year.

    I have honestly toyed with the idea of keeping the schedule the same throughout the year (a 12-month schedule), but in my geographic location, families are VERY keen on their summer vacations, trips, swim lessons, breaks, friends, and BBQs. I have had students who have quit lessons around summer time just because I require they take a minimum number of lessons at all. So, this offers a level of flexibility the families appreciate, gives me time to rest & plan & strategize for the coming year, and allows everyone vacation time we all desire. It’s rainy here in the NW 9 months of the year, and so these 3 months of summer are pure amazing. In the summer, I also only teach Tuesdays, Wednesdays, and Thursdays – which allows for spontaneous weekend trips for my students and my family.

    How do you handle summer lessons year round? Is it better for your studio that way? Does everyone go along with it? Have you been doing it that way for a while?

    I’m not opposed to the idea – and now have a school year schedule that would seemlessly flow into the summer (teaching Mondays, Tuesdays, and Thursdays this school year). Hmmm… thanks for the food for thought! I’d love to hear more about how you handle summer lesson scheduling.

  • Suzanne Greer
    Reply
    Posted at 10:29 pm, July 21, 2011

    Kristin – great article! I am currently in the midst of scheduling for fall. I view it as my yearly puzzle and spend a lot of time both thinking about it and putting it together. I really like how you organized your deadlines, and how you insist on your clients listing their top 3 time preferences over a 2-day period.

    I require a hefty deposit (goes towards tuition in the fall) plus registration to hold lesson space at the end of May, and also ask for their 3 preferences and times that they absolutely cannot come. Then, I schedule according to seniority, those studying the longest usually get their first preference.

    As for summer, I too enjoy my summers off. We have long winters in the midwest! I teach Mon – Thurs for six weeks during the summer and do not require that students continue lessons through the summer to continue in the fall. I strongly recommend lessons and try to teach no less than 4 lessons per student. I have found that one or two lessons during the summer is not very beneficial. Last year, I started offering packages of 4 and 6 lessons at a discounted rate and found that it worked well.

  • Posted at 7:31 am, February 27, 2012

    Hi Kristin — so glad I found your blog! How do you handle students who, due to sports and other extra-curricular activities — change their lesson time every 2-3 months? My studio is becoming full, and I don’t think I will be able to retain these students much longer. But, some of them have been my students for a long time and I really really hate to see them go! Do you have any written language in your policy that deals with this issue? Thanks!

Post a Comment

Comment
Name
Email
Website